Cancellation & Refund Policy Cancellation & Refund Policy Fair, transparent, and customer-friendly refund guidelines. Cancellation Policy A 100% refund is applicable if the order is cancelled before packing and dispatch. Refund Policy Refunds are processed only after the returned product is received. Refunds apply only if the product is damaged during transit or a wrong product has been sent. Cash on Delivery (COD) orders are not eligible for refunds.